Shipping Policy

Last Updated: July 30, 2026

Welcome to Loviemall. We are committed to providing reliable and efficient shipping services to ensure your order arrives safely and on time. Please review our shipping policy below before placing your order.

Order Processing

• All orders are processed within 1–3 business days after payment has been successfully received.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During peak shopping seasons or promotional events, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Rates

We offer the following shipping options:

• Free Standard Shipping on all orders over USD $59.00.

• A flat shipping fee of USD $5.99 applies to orders below USD $59.00.

Shipping charges will be calculated and displayed at checkout before payment is completed.

Estimated Delivery Time

Our standard estimated delivery time is:

• 7–14 business days

Please note that delivery times are estimates only and may vary depending on:

• Destination country or region

• Customs clearance procedures

• Weather conditions

• Carrier delays

• Public holidays or other unforeseen circumstances

Loviemall is not responsible for delays caused by customs inspections, transportation disruptions, or circumstances beyond our control.

Shipping Destinations

We currently ship to selected international destinations.

If your location is unavailable during checkout, it means we are currently unable to deliver to your region.

Order Tracking

After your order has been dispatched, a shipping confirmation email with tracking information will be sent to your registered email address.

Please allow 24–72 hours for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Loviemall is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately before your order is shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

Please include:

• Your order number

• Photos of the damaged package or product (if applicable)

• A detailed description of the issue

We will work with the shipping carrier to investigate and provide an appropriate solution.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are determined by local customs authorities and are the sole responsibility of the customer.

Loviemall has no control over these charges and cannot predict their amount.

Delivery Delays

Although we strive to deliver every order within the estimated timeframe, delivery dates cannot be guaranteed.

Unexpected events such as customs inspections, severe weather, carrier disruptions, or other circumstances beyond our control may result in delays.

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Loviemall

Address:
78 Cunningham Street
Australia

Phone: +61 419 236 763

Email: adelaidehelsel46@outlook.com